- Create a seller account
- Complete your profile
- Set up shipping
- Create a Stripe account
- Uploading your inventory with a csv file
- Connecting your Discogs account
- Platform fee
- Seller terms and conditions
- Create an account
- I paid for the order why haven't I received it yet?
- I messaged the seller he or she is not responding
- Buyer terms and conditions
- About us
I messaged the seller and he or she is not responding
We want to provide the best possible experience for both sellers and buyers on VinylHeaven, thus we strongly encourage our VinylHeaven sellers to be both attentive and communicative in order to resolve any issues that may occur.
Our sellers are all based in the European Union, and most of them respond within 24 to 48 hours.
If you haven't gotten a response yet, please contact us here. Make sure to include your question and any relevant information in your message, then we'll get right on it and respond as quickly as possible.